SUPPORT OPTIONS
 

“The Customer support team is very efficient in providing all necessary help that we may require here at MillTechnology and MAP have been very efficient in providing program Updates at regular intervals.” by Ted Flower, Milltechnology Ltd.

Providing effective support to our customers is a priority at M.A.P. Whether it is a simple reminder on how to do something, or advice on using a new program feature, our experienced customer support team will respond quickly and efficiently.

Are you eligible for Technical Support?

All original software purchases include a 12-month support contract providing unlimited access to our customer support services via telephone, fax, email or the Internet.

In addition to the support services it also enables users to receive updates, of the same program version, for the duration of the contract. Updates by CD or email are freely available on request, or can be easily downloaded from this Website.

After the initial 12-month period users have the option of extending the software maintenance contract on a yearly basis.

Contact your original supplier or M.A.P. direct to find out if you are in contract.

How to obtain Technical Support.

  • Use the options on the side menu to review the FAQ's or perhaps download Manuals & Tutorials.

  • The Contact Details page explains how to get in touch with us & includes a contact form.

How to obtain Program Updates.

  • Use the links on the side menu to access the Updates page, read about any program changes and download the latest version.

  • Email an update request to the support department.

  • Telephone the office and request an update.


 
 
 
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